Clear Information About How Your Data Is Handled

1. Who We Are and What This Policy Covers

Vessel Digital LLC, doing business as Vessel Digital Marketing ("Vessel," "we," "us," or "our"), is a New York limited liability company. This Privacy Policy applies to www.vesseldm.com and any other Vessel webpage that links to it (collectively, the "Website").

This policy does not apply to websites, applications, advertising accounts, or other digital properties that we create or manage for clients. The privacy practices for those properties are determined by the applicable client and its own policies. This policy also does not apply to third-party websites or services that we do not control.

2. Information We Collect

The information we collect depends on how you interact with the Website.

Information You Provide

You may provide information when you contact us, request information, schedule a call, submit a project inquiry, or otherwise communicate with Vessel. This information may include:

• Your name, email address, phone number, and preferred contact method.
  
• Your company or organization name, job title, and website address.
  
• Information about your business, goals, current marketing, technology, budget, timeline, or project needs.
  
• The content of messages, form submissions, meeting notes, and other communications.
  
• Billing or transaction information if you become a client. Payment card and bank information may be collected and processed directly by a third-party payment provider rather than stored by Vessel.

Please do not submit passwords, protected health information, Social Security numbers, or other highly sensitive information through a public website form.

Information Collected Automatically

When you visit the Website, we and the providers that support it may automatically collect information such as:

• Internet Protocol address and approximate location derived from it.
  
• Browser type, device type, operating system, and device identifiers.
  
• Pages viewed, links selected, referring pages, and dates and times of visits.
  
• Interactions with forms, buttons, videos, and other Website features.
  
• Cookie identifiers and information used to measure Website and campaign performance.

Information From Other Sources

We may receive information from scheduling providers, analytics and advertising platforms, social networks, referral partners, publicly available business sources, and other services you choose to use when interacting with Vessel.

3. How We Use Information

We may use personal information to:

• Respond to questions and project inquiries.
  
• Schedule and prepare for meetings.
  
• Evaluate whether Vessel's services may be a suitable fit for your needs.
  
• Prepare proposals and provide contracted services.
  
• Operate, maintain, secure, troubleshoot, and improve the Website.
  
• Understand Website traffic, campaign performance, and how visitors use our content.
  
• Personalize communications and present relevant marketing, subject to your choices and applicable law.
  
• Maintain business records and manage client relationships.
  
• Detect fraud, misuse, security incidents, or other harmful activity.
  
• Comply with legal obligations and protect the rights, safety, and property of Vessel, our clients, Website visitors, and others.

4. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage, and similar technologies. These technologies may support:

• Essential functions: Security, form operation, preference storage, and other features necessary for the Website to work.
  
• Analytics: Understanding traffic, usage patterns, and Website performance.
  
• Functionality: Remembering choices and enabling embedded or interactive features.
  
• Advertising: Measuring campaigns, limiting repeated ads, and presenting advertising that may be more relevant to a visitor.

You can manage nonessential technologies through any cookie controls provided on the Website and through your browser settings. Blocking some technologies may affect how the Website functions. Where required by applicable law, we also process recognized opt-out preference signals, such as Global Privacy Control, as requests to opt out of the sale or sharing of personal information for the browser or device sending the signal.

5. How We Disclose Information

We may disclose personal information to:

• Service providers: Companies that provide website hosting, analytics, advertising, customer relationship management, scheduling, communications, security, payment processing, and other operational services on our behalf.
  
• Advertising and analytics partners: Providers that help us measure campaigns, understand Website use, or deliver advertising, subject to applicable law and available privacy choices.
  
• Professional advisers: Attorneys, accountants, insurers, and other advisers when reasonably necessary.
  
• Authorities and other parties for legal or safety reasons: When we reasonably believe disclosure is required by law, necessary to protect rights or safety, or appropriate to investigate fraud, abuse, or security concerns.
  
• Parties to a business transaction: In connection with a merger, financing, reorganization, sale of assets, acquisition, or similar transaction, subject to appropriate confidentiality protections.
  
• Other parties at your direction or with your consent.

Vessel does not exchange personal information for money. Some privacy laws may define certain disclosures involving advertising or analytics technology as a "sale," "sharing," or "targeted advertising" even when no money changes hands. Where those laws apply, you may exercise the relevant opt-out rights as described below.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, maintain business and tax records, fulfill agreements, resolve disputes, enforce our rights, and meet legal obligations. Retention periods vary depending on the type of information, the nature of our relationship with you, and applicable requirements.

7. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure, and we cannot promise absolute security.

8. Your Choices

Email Communications

You may unsubscribe from marketing emails by using the unsubscribe link in the message. We may still send non-marketing communications relating to an inquiry, meeting, transaction, or active client relationship.

Text Messages

If you separately agree to receive text messages from Vessel, you may opt out by replying STOP. Message and data rates may apply. Consent to receive marketing texts is not a condition of purchasing services.

Cookies and Advertising

You may use the Website's cookie settings, when available, or your browser controls to limit nonessential cookies. You may also send a qualifying opt-out preference signal, such as Global Privacy Control, through a supported browser or extension.

9. U.S. State Privacy Rights

Depending on where you live and whether a particular state law applies to Vessel, you may have the right to request that we:

• Confirm whether we process your personal information and provide access to it.
  
• Correct inaccurate personal information.
  
• Delete personal information, subject to legal exceptions.
  
• Provide a portable copy of certain information.
  
• Opt you out of the sale or sharing of personal information, targeted advertising, or certain profiling.
  
• Limit certain uses or disclosures of sensitive personal information.
  
• Review an appeal if we deny an eligible request.

To submit a privacy request, email hello@vesseldm.com with the subject line Privacy Request, or write to the address in the Contact Us section. Describe your request and the state in which you live. We may need to verify your identity before responding. An authorized agent may submit a request where permitted by law, but we may require proof of authority and identity verification.

We will not discriminate against you for exercising a privacy right. These rights are not absolute and may not apply in every circumstance. If a requested right or law does not apply to Vessel, we will explain that in our response where appropriate.

10. Supplemental Notice for California Residents

This section applies only to the extent the California Consumer Privacy Act, as amended, applies to Vessel.

During the preceding 12 months, we may have collected the following categories of personal information: identifiers and contact information; internet or other electronic network activity; commercial information; professional or employment-related information; approximate geolocation information; and inferences drawn from the information described above. We collect these categories from you, automatically from your use of the Website, from service providers, and from referral or business sources.

We use these categories for the business and commercial purposes described in Section 3 and may disclose them to the categories of recipients described in Section 5. We do not knowingly sell or share the personal information of consumers under 16. We do not use or disclose sensitive personal information for purposes that require a right to limit under California law.

California residents may have rights to know, access, correct, delete, and obtain a portable copy of personal information, and to opt out of its sale or sharing. Requests may be submitted using the methods described in Section 9. Where required, the Website will also provide a Your Privacy Choices or Do Not Sell or Share My Personal Information link.

11. Children's Privacy

The Website is intended for businesses and adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.

12. Third-Party Links and Services

The Website may link to or embed services operated by third parties. Those parties control their own privacy practices, and this policy does not apply to their services. Review the privacy notices of any third-party service you use.

13. Changes to This Policy

We may update this Privacy Policy as our practices, technology, or legal obligations change. We will post the revised policy on this page and update the date at the top. If required by law, we will provide additional notice or obtain consent.

14. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Vessel Digital LLC

2117 Buffalo Road, #138

Rochester, NY 14624

Email: hello@vesseldm.com

Phone: (585) 204-0421

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